Have a question about ordering print from AMX Print? Below you’ll find answers to some of the most common questions about printing, artwork, turnaround times, delivery, CAD printing, envelopes and finishing.

If you can’t find the answer you’re looking for, our experienced team is always happy to help.

Can you print something for me today?

We’ll always do our best to accommodate last-minute and same-day printing requirements. Depending on the product, quantity and current production schedule, we may be able to turn your job around the same day.

Please call or email us with your requirements before travelling to our premises and wait for confirmation that your job is ready or can be accommodated. This helps us make sure we can meet your deadline and that someone is available to assist you.

Email: info@amxprint.com
Telephone: 01992 576644

I need to photocopy some physical documents. Can you help?

Yes. We offer document copying and printing services, including copying from physical originals.

We don’t operate a self-service photocopying machine, so please contact us in advance to arrange an appointment. This ensures a member of our team is available to help with your requirements.

Can you help with mailing, fulfilment or distribution?

Yes. We work with local distribution partners and can also work directly with your chosen fulfilment or mailing centre.

If you have arranged for printed materials to be delivered to a fulfilment company, distribution centre or service such as Royal Mail, we can liaise directly with them where required to help ensure your print is correctly packaged and delivered on schedule.

Can you print small quantities of envelopes?

Yes. Our dedicated digital envelope printing technology allows us to produce high-quality printed envelopes in small quantities, making it ideal for businesses that don’t require thousands of envelopes.

Digital envelope printing is particularly useful for short runs, personalised envelopes, urgent requirements and marketing campaigns.

What types of envelopes can you print?

We can print on a wide range of envelope sizes and stocks, depending on your requirements and the type of artwork being produced.

If you’re unsure whether we can print on a particular envelope, simply send us a sample or contact our team and we’ll be happy to advise you.

What resolution do my images need to be for printing?

For the best print quality, images should generally be 300 dpi (dots per inch) at the final printed size.

Low-resolution images, screenshots and images downloaded from the internet may not produce good-quality results when enlarged. If you’re unsure about the quality of an image, send us your artwork and we’ll be happy to check it before printing.

What is bleed and why do I need it?

Bleed is an additional area of artwork that extends beyond the finished size of the printed product. It allows for small variations during trimming and helps prevent unwanted white edges.

We generally recommend allowing 3mm bleed on all sides unless otherwise specified.

For example, an A4 document has a finished size of 210 × 297mm, but artwork with 3mm bleed should be supplied at 216 × 303mm.

How should I supply my artwork?

For the best results, please supply artwork as a high-resolution PDF with 3mm bleed and crop marks.

Where possible, artwork should be prepared in CMYK colour mode, with fonts outlined or embedded correctly.

If you’re unsure whether your artwork is print-ready, don’t worry. You can email your artwork to us before placing your order and we’ll be happy to check it and advise you of any potential issues.

What if I don’t have artwork?

That’s not a problem. We can provide artwork and graphic design services to help prepare your files for printing.

Simply email info@amxprint.com with details of what you need, including any logos, images, text and examples of the style you’re looking for. Design prices and timescales vary depending on the complexity of the project, so we’ll provide a quote based on your individual requirements.

What’s your printing turnaround time?

Turnaround depends on the type of printing, quantity, finishing and current production schedule.

As a general guide:

• Digital printing: typically 1–2 working days, with many urgent jobs available sooner

• Lithographic printing: typically 5–10 working days

• CAD printing: often available the same day

• Standard copying: often available the same day

• Large-format printing: turnaround varies depending on the product and quantity

If you have a specific deadline, please let us know when requesting your quote. We’ll advise you of the quickest available option.

Do you print CAD drawings and architectural plans?

Yes. We provide CAD printing, architectural drawing printing and large-format plan printing, including A0 and A1 drawings in both black and white and colour.

We can also fold your drawings ready for collection or delivery.

For a quote, please send your drawings along with your requirements, including:

• Quantity

• Paper size, such as A0 or A1

• Black & white or colour

• Any folding requirements

• Required deadline

You can also view our CAD printing service or email your drawings directly to us.

Can you print posters?

Absolutely. We offer poster printing in a range of sizes, from smaller promotional posters through to large-format displays.

For the best results, please make sure your artwork is created at the correct size and supplied at a suitable resolution. Images taken from Google, screenshots and low-resolution images may not be suitable for large-format poster printing.

If you’re unsure, send us your artwork before ordering and we’ll check it for you.

Can you print artwork created in Canva?

Yes. Canva artwork can be used for professional printing, although we recommend using Canva’s print-ready export options.

When creating your artwork:

1. Set your document to the correct finished size. For example, A5, A4 or A3. Avoid using US Letter unless this is specifically required.

2. Business cards should generally be set up at 85 × 55mm unless a different finished size has been requested.

3. Export your artwork as PDF Print.

4. Include crop marks and bleed when exporting.

5. Where possible, ensure your artwork is prepared in CMYK for the most predictable print results.

If you’re using Canva and aren’t sure whether your artwork has been set up correctly, simply send it to us and we’ll be happy to check it.

Do you design logos and artwork?

Yes. We can provide graphic design and logo design services depending on your requirements.

Email info@amxprint.com with details of your project and we’ll discuss your requirements and provide an accurate quotation based on the time and work involved.

Will the colours be exactly the same as they look on my screen?

Not necessarily. Computer and phone screens display colour using RGB (Red, Green and Blue), whereas most commercial printing uses CMYK (Cyan, Magenta, Yellow and Black).

Because of the differences between screens, printers, paper stocks and printing processes, colours on screen can appear slightly different when printed.

If colour accuracy is particularly important, we can usually arrange a digital proof before proceeding with the full print run.

What about silver and gold?

Standard CMYK printing cannot reproduce a true metallic silver or gold effect. Silver will generally reproduce as a shade of grey, while gold will typically appear as a yellow or brown tone.

For a genuine metallic appearance, foil printing is normally required.

Do you deliver, or can I collect my printing?

We offer nationwide delivery across the UK, as well as local delivery options where available.

Collection is also welcome from our Epping, Essex office, although we recommend contacting us in advance to confirm your order is ready and arrange a suitable collection time.

Still have a question?

If you can’t find the information you’re looking for, our friendly team is happy to help.

Email: info@amxprint.com
Telephone: 01992 576644

You can also use our WhatsApp live chat in the bottom-right corner of our website to contact us.